Mary Willenborg

Mary Willenborg

Park Place Business Improvement Strategies

Mary Willenborg is the Founder & President of Park Place Business Improvement Strategies, a small consulting and project management firm founded in 1996, specializing in assisting clients with best practices development, documentation and metrics. Park Place BIS utilizes a process improvement methodology that reliably produces great results for their clients. Their clients operate in many industries, including professional services, tech start-ups, fundraising, healthcare, legal, non-profit, food service, distribution, education and parking industries. A focus on financial analysis and innovative problem solving enables their client organizations to achieve more with less. 

Before founding Park Place BIS, Mary worked in a variety of industries, holding increasingly responsible positions such as District Manager, 

Director, VP, COO and EVP of Operations. Her passion is with mid-sized businesses that are swinging for the fence. She has been very successful in overcoming the obstacles faced by organizations as they pursue a rapid growth strategy with an unwavering focus on customer service. 

Mary holds an MPA from the University of Cincinnati. She is an experienced public speaker with certification from Toastmasters International and has completed the coursework for her Black Belt in Lean 6 Sigma. She has also completed Aileron’s Course for Senior Executives. 

She volunteers her time as an active member of many local community groups, including the Greater Cincinnati chapter of SCORE (Platinum Mentor, past Vice-Chair, Meetings & Communication Committee), NKY Chamber of Commerce (Ambassador Committee, Small Business Steering Committee & Mentoring for Women Program), NKY Bar Association (co-founder/presenter of the Business for Breakfast series), and the Covington Business Council (Advocacy Committee member). After completing projects for 2 large local non-profits, she has continued to assist these non-profits in a number of ways, including as a mentor/business coach to one of its Directors.

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